COHEA

Procedures for Addressing Concerns

Positive relations between the School and its parents and families are a primary concern. For that reason, every effort will be made to handle disputes in the most positive way possible.  The following steps have been outlined in order to facilitate resolution of such issues:

Step 1

Make an appointment to clarify issue with your student¹s teacher.

Step 2

Make appointment to clarify issue with a school administrator.

Step 3

Discuss concerns with School Principal / Parent Involvement Representative – Graciela Carbajosa (gcarbajosa@coheaedu.com) 

Step 4

If the person named is not able to assist with dispute resolution or you have already discussed your concerns with them, please contact Academica.

Phone - 305-669-2906
Email - parentsupport@academica.org

Step 5

Discuss Concerns with the Governing Board’s Grievance Committee (committee members shall be established by the Board Chair and shall include a minimum of 3 people which shall include the Board Chair or Board Member and at least two peer Academica school Principals (from a campus not in which the student attends) and others (as necessary). 

Please contact the to request this option:    

Kelly Mallon - Board Liaison

Email:  kmallon@academica.org