COHEA

Procedures for Addressing Concerns

Positive relations between the School and its parents and families are a primary concern. For that reason, every effort will be made to handle disputes in the most positive way possible.  The following steps have been outlined in order to facilitate resolution of such issues:

Step 1

Make an appointment to clarify issue with your student¹s teacher.

Step 2

Make appointment to clarify issue with a school administrator.

Step 3

Discuss concerns with School Principal / Parent Involvement Representative – Carlos Alvarez (calvarez@coheaedu.com)

Step 4

If the person named is not able to assist with dispute resolution or you have already discussed your concerns with them, please contact Academica.

Phone - 305-669-2906
Email - parentsupport@academica.org

Step 5

State concerns at a scheduled Governing Board meeting.  All complaints should be provided to the Board in writing (assistance available upon request) via Kelly Mallon / Board Liaison (contact information below) at least 3 days prior to a regular scheduled meeting.

Kelly Mallon - Board Liaison

Email:  kmallon@academica.org